Life Link Boosts Financial Efficiency and Accuracy with SkyStem’s ART

Life Link, a well-established air medical transport provider operating in Minnesota and Wisconsin for over 30 years, has significantly improved its financial operations by integrating SkyStem’s ART into its processes. This change was driven by the company’s growth and evolving financial needs.

Donna Carson, a Life Link employee for nearly a decade, has transitioned from a senior accountant to her current role as Manager of Financial Planning and Analysis. During her time at Life Link, she has observed firsthand the challenges and opportunities arising from the company’s expansion from three to ten consortium members.

Before adopting ART, Life Link’s finance team relied on outdated manual processes using Excel spreadsheets for account reconciliations. As the company’s financial operations expanded, this manual approach led to a lengthy four-day closing process, hindering efficiency and accuracy.

To enhance its financial reporting capabilities, Life Link implemented SkyStem’s ART five years ago. ART’s advanced automation features revolutionized reconciliation for Life Link, allowing the team to focus on critical accounts while ART automated routine reconciliations. This shift has dramatically reduced the closing process time to just one to one and a half days, depending on the volume of accounts.

Donna Carson praises the smooth transition to ART, noting that SkyStem’s support minimized disruption to their daily operations despite the team’s size. The introduction of ART has yielded substantial improvements, including enhanced efficiency, stronger controls, and simplified audits.

Drawing on her extensive experience, Donna Carson recommends that organizations consider ART and provides insights into why it has become such a crucial part of their process and how to assess their need for it carefully. Listen to Donna’s experience!