Phoenix, Arizona, June 20, 2024 – Business leader and bestselling author Dr. Saju Skaria shared his insights on the balance between technology and human interaction on the latest episode of the “Author Your Brand Show.” Hosted by Doug Crowe, Founder of Authority Fusion, the show featured Dr. Skaria’s experience and perspective on integrating technology in business while maintaining human connection.
Dr. Skaria discussed his journey from serving as an Air Force officer to taking leadership roles in companies like IBM, Tata Consulting Services, Infosys, Xerox, and Capgemini. He emphasized how his military background instilled empathy and pride, which he carried into his corporate career. “The military life is all about people; they care for people. This experience instilled a strong sense of empathy and pride for my nation and fellow beings,” Dr. Skaria said.
Dr. Skaria highlighted the importance of empathy in business, explaining how understanding and caring for customers and employees can drive success and create a positive work environment. He also discussed his focus on entrepreneurship and philanthropy, believing entrepreneurship offers opportunities to contribute to society.
Leadership and communication skills were also highlighted as crucial. Dr. Skaria spoke about the importance of humility and delegation, stressing that effective leaders surround themselves with competent team members and practice servant leadership. “Never assume that you have all the answers. Surround yourself with people better than you and always practice empathy and humility,” he advised.
Dr. Skaria shared his perspective on technology, particularly artificial intelligence. He believes that while technology will advance, it should be used to improve business processes and lives without compromising human interaction. “Technology is nothing but an enabler. It’s all about making changes to business and the lives of people,” he said.
Honesty and integrity in customer relations were other important points. Dr. Skaria advocates for respecting customers and providing truthful guidance, even if it means challenging them. “While the customer may not always be right, they should always be respected and given honest advice,” he noted.
Dr. Saju Skaria’s career demonstrates his dedication and visionary leadership. As the Founder & Chief Executive Officer of Digitech Services Inc., he leads a team that provides business consulting and IT services. Under his leadership, Digitech Services Inc. has become a trusted partner for clients worldwide, known for its customer empathy, rapid turnaround times, and cost-effectiveness.
In addition to his corporate achievements, Dr. Skaria is a bestselling author. His latest book, “Selected Reflections – A Transformational Journey,” has received acclaim. Demonstrating his commitment to philanthropy, Dr. Skaria has pledged that all proceeds from the book will support a charitable cause focused on underprivileged children, with a particular emphasis on supporting girl-children.
Amazon Link to “Selected Reflections”:
The “Author Your Brand Show,” hosted by Doug Crowe, features interviews with industry leaders and experts. For more information or to listen to the full episode, visit.
Contact Information:
Dr. Saju Skaria
Founder & CEO, Digitech Services Inc.
31616 N 19th Ave, Phoenix, AZ – 85085
Email:
Media Contact
Dr. Saju Skaria
Source :Author Your Brand