Agilence Bolsters Global Commercial Leadership Through Appointment of Rick Timmerman as Vice President of Global Sales

MOUNT LAUREL, NJ – 12/01/2026 – () – Agilence Inc., a provider of advanced analytics solutions for loss prevention, risk management, and compliance, has announced the appointment of Rick Timmerman as Vice President of Global Sales. This move reflects a continued focus on scaling global operations as retailers, restaurants, and hospitality operators increasingly leverage data-driven insights to protect margins and enhance operational performance.

Timmerman brings over 30 years of experience spanning retail technology, Artificial Intelligence (AI), and SaaS, with a track record of building high-impact sales organizations and translating innovation into measurable business results. His background includes developing go-to-market strategies that align emerging technologies with real-world operational needs, as well as fostering long-term executive partnerships across global enterprises.

According to Agilence Chief Executive Officer Russ Hawkins, the appointment comes at a critical stage in the company’s growth. He noted that Agilence has spent more than 15 years helping customers reduce preventable loss and improve operational efficiency, and that Timmerman’s expertise in guiding digital transformation and revenue strategy will support the company’s expanding portfolio and international aspirations.

Throughout his career, Timmerman has held senior leadership roles at organizations including Appriss Retail, The Retail Equation, SureID, and Unicur. In these positions, he collaborated closely with some of the world’s most recognized retail and hospitality brands, aiding them in modernizing loss prevention programs, adopting AI-powered analytics, and boosting profitability across omnichannel environments. He is widely recognized for his customer-centric approach and his insights into enterprise-scale transformation.

Timmerman cited Agilence’s strong customer retention rate and focus on actionable analytics as key factors in his decision to join the company. He highlighted the platform’s exception-based reporting and prescriptive alerts as tools that enable operators to prioritize the issues with the greatest impact on profit and safety. He also pointed to Agilence’s industry recognition for customer support, including multiple Stevie Awards, as a market differentiator.

In his new role, Timmerman will oversee global sales strategy and execution, with a mandate to expand Agilence’s market presence while continuing to deliver value to existing customers.

About Agilence
Agilence is a leader in loss prevention and operations analytics, supporting retail, restaurant, grocery, and hospitality organizations in reducing preventable loss and strengthening operational performance. The platform analyzes more than 45 million transactions daily from over 200 data sources, including POS, eCommerce, HR, inventory, labor, loyalty, RFID, video surveillance, and third-party delivery systems. With integrated case management and audit management capabilities, Agilence provides an end-to-end solution for risk, compliance, and operational excellence. More information is available at .